WhatsApp Business Seller Starter Kit (Africa)
Copy-paste reply scripts, catalogue templates, shop policies and a 30-day content plan for WhatsApp and Facebook sellers in Namibia, South Africa, Kenya, Nigeria and beyond.
Checkout opens soon. Payments will be handled securely by Lemon Squeezy, our Merchant of Record.
One-time payment in US dollars (USD). Instant digital download: after checkout, Lemon Squeezy emails your receipt and download link. Nothing is shipped. Sales tax or VAT may be added at checkout depending on your country.
You already have customers messaging you on WhatsApp. This kit helps you answer faster, look more professional and keep track of who has paid, whether you sell in Windhoek, Johannesburg, Nairobi or Lagos.
What’s inside (instant download)
- Seller Kit guide: 17-page PDF plus an editable Word file. Includes the WhatsApp Business setup checklist, catalogue title/description/price formats, a Facebook Marketplace listing formula with 10 examples, a pricing & margin cheat sheet, and fill-in-the-blank pricing, cash-on-delivery, deposit and returns policies.
- 49 reply scripts with shortcuts (quick_replies.txt): greetings, away messages, “is this available?”, price questions and haggling, payment instructions, order confirmations, delivery updates, follow-ups for buyers who go quiet, reviews, referrals, complaints and refunds. Ready for WhatsApp Business Quick Replies (/price, /pay, /confirm, /cod…).
- Order Tracker spreadsheet (Excel / Google Sheets): drop-downs for payment method, paid Y/N and delivery status, plus an automatic dashboard.
- 30-day content calendar (PDF + spreadsheet) with a post idea for every day.
Made for your market
Every template uses [brackets], so you can put in your own currency (N$, R, KSh, ₦…), towns, couriers and payment methods, such as EFT, eWallet, PayToday, SnapScan, Capitec Pay, M-PESA, OPay, Moniepoint, bank transfer, POS or cash on delivery. The worked examples in this first version use Namibian Dollars and Namibian towns.
| Country | Example price format | Payment options you can put in the scripts |
|---|---|---|
| Namibia | N$350 | EFT, eWallet, EasyWallet, PayToday, cash on delivery |
| South Africa | R350 | EFT, SnapScan, Capitec Pay, Absa CashSend, cash on delivery |
| Kenya | KSh 2,500 | M-PESA (Lipa na M-PESA Buy Goods Till, Paybill or Send Money), pay on delivery |
| Nigeria | ₦15,000 | Bank transfer, OPay, Moniepoint, POS on delivery, pay on delivery |
Prices are illustrations of how to write a price in each currency, not conversions or recommended prices.
Works with
Any PDF reader, Microsoft Word or Google Docs, and Microsoft Excel, Google Sheets or LibreOffice. The scripts are plain text you can paste into the free WhatsApp Business app.
Licence: for use in your own business. You may edit the templates for your own shop, but please don’t resell, share or redistribute the files. Full details in the terms.
Questions
I’m in Kenya, Nigeria or South Africa. Will this work for me?
Yes. The scripts are written so you can replace the currency, towns and payment methods with your own. The worked examples in v1 use Namibia.
Does it include M-PESA, SnapScan or OPay instructions?
It includes payment-instruction scripts you can adapt for any method. It doesn’t connect to or automate any payment provider.
How do I get the files?
Right after checkout, Lemon Squeezy emails your receipt and a download link. The files are a ZIP with the PDF, Word, text and spreadsheet files.
Can I get a refund?
Yes, there’s a 14-day money-back guarantee. Email sellerstarterkit@gmail.com within 14 days of purchase. See the refund policy.